Faq

Frequently Asked Questions

Who are we?
National Recovery Corp is a licensed and bonded debt recovery firm located in Cambridge, Ontario.

What service(s) does NRC provide?
We provide full debt recovery solutions including third party collections, outsourcing and letter campaigns, skip tracing and legal services.

How do I place an account for collections?
There are many different ways to place an account for collections including: email, fax, submission form located on the Place An Account page or mail.

Why use NRC?
We are dedicated to providing quality service from our skilled staff to meet your recovery needs.

What makes NRC different from the competition?
We offer a unique recovery philosophy, combined with innovative strategies that will enable NRC to provide our clients with exceptional results.

Aren’t all collection agencies the same?
NO! Unlike other collection agencies, NRC does not observe rigid recovery formulas. We understand that each debtor circumstance is different, just as every clients needs are different.

If we give NRC accounts, how will you handle them so our name is not compromised?
We are committed to respecting your customers; therefore our recovery philosophies will not compromise your image, brand name or our business partnership.

How do I know you will do a good job?
Our team is comprised of industry professionals who are committed to achieving the highest level of standards.

What guarantee(s) do we get?
The only guarantee we can offer is that of effort, honesty, and commitment to the task at hand.

How much will this cost?
National Recovery Corp maintains a ‘No Collection, No Fee’ policy. There are no upfront fees or charges, no binding contracts and no minimum number of placements.

How do we send accounts?
Accounts can be exported and sent via email in many forms including: Microsoft Excel, Microsoft Word or PDF. You may also mail or fax accounts directly to our location.

Why can’t I just make payments?
Once your account reaches collections, the full amount becomes due and payable. A short-term arrangement may be approved, only after a financial capacity assessment. Contact a collection representative to determine if you qualify for a payment arrangement on your account.

What other sources of money are available to help me clear up this debt?
Many people in similar situations have received help from their financial institutions, family, friends, private lenders, RRSP’s and GIC’s, retirement savings, or advances for pay or holiday pay from employers.

How can I make a payment?
Please click here to visit our payment options page.

I have an unpaid collection item from National Recovery Corp on my credit bureau. How can I get it off?
Contact our office immediately and we can assist you in having this removed. Providing your account is paid in full, a release letter will be issued to you stating your account has been satisfied.